First Student busing app

  • Many CCSD 89 families can track their student’s trips to and from school through a free busing app. Parents can download the FirstView app, which will give them access to real-time information about their student’s bus stops.

    The FirstView app can show an estimated number of minutes until the bus will arrive at a specific student’s stop, and show when buses arrive at school. Families can also set up the app to send out customized alerts when a bus is a certain distance or number of minutes away from their child’s bus stop.

    PowerSchool student ID imageThe app only allows families to see busing information for their student. Families will need their student’s ID number in order to be linked to the correct account. 

    Families can find their student’s ID number by logging in to PowerSchool. The eight-digit ID number is listed directly below their student’s name. (The ID number is the same as the eight digits that are the start of your student’s CCSD 89 email address.)

    Middle school students can also get their student ID number from their ID card.

    The red arrow in the image on the right points to the student ID number.

    Downloading the FirstView app

    Families can download the FirstView app from the App Store or Google Play. There is no cost. The app only works for students riding the First Student buses. It is not available for special education transportation, early or late buses, or student field trips.

    First View logo After downloading the FirstView app, families will first need to accept the app’s privacy notice. Then, the family member can choose to “Add a student”. Using drop-down menus, the family should select “Illinois”, then “CCSD 89”. Finally, add your student’s ID number to link the app to your child’s bus stop and route.

    Once you have completed the FirstView sign-in, users can add up to three more people who can receive bus stop notifications. You can adjust your distance or time alerts through “settings” in the drop-down menu. To view your student’s estimated arrival times, choose “Map” from the menu.

    Families are still encouraged to arrive at the stop at least 10 minutes before scheduled arrival.

    This app is only available on regular-education busing. It is not available for Hopewell special-education transportation.

    Instructions for downloading the FirstView app

    View the one-page instructions for downloading the app

    A PDF showing the steps for linking your student’s account can be found here: FirstView Self-Guided Tools

    There is also a video with instructions for downloading the app at: https://vimeo.com/201716401